Chat-bot for online store

CHATBULLET - CHAT BOT CASE

Chat bot for online store

Will enable customer engagement and create additional sales, reducing the burden on staff

Bot features for customers

Shopping cart
Ability to double-check your order, edit the necessary items and then complete the purchase
Orders
The user can view a list of their orders, as well as get information about delivery times without leaving messenger
Convenient editing
The product card is modified immediately after your edits, instead of coming as a new message
Online payment
The possibility of integration with payment systems will save you from the routine of manual processing of orders and increase the speed of their processing
Q&A system
Allows you to save the time it takes to answer your customers' most frequently asked questions
Communication with operators
When you click the "Contact Operator" button, the dialog goes to a live person.
Loyalty program
Ability to accumulate bonus points and spend them on purchases
Collecting feedback from customers
The opportunity to leave feedback on the purchase of goods, services or other products of your company

Overview of the bot's operation and schematic

Bot features for employees

Database integration
The bot will be able to automatically synchronize with your product database directly from the 1C platform or other application you use
Newsletter
To keep your users up to date with all promotions and new products it will be enough just to start a newsletter with a few buttons
Order processing
You will be able to view a list of all active orders and process them right in messenger