We used six features:
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1. Q&A system
Allows the customer to get answers to their questions quickly
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2. Testimonials
The client will be able to recommend accommodation on the service you need and raise the rating of your accommodation
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3. Reservations
Possibility to book an apartment independently, without the landlord's involvement
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4. Online payment
The customer immediately pays for their reservation independentlyо
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5. Communication with operators
When you click the "Contact Operator" button, the dialog goes to a live person.
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6. Working with geolocation
Ability to show the user the nearest locations from the list you can create in the bot control panel.
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An overview of how the bot works and a schematic of the bot:
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Scheme of work
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Employee bot capabilities:
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1. Notifications
Receive notifications of successful bookings as soon as they are made
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2. Mailing list
Got a great offer for your customers? Tell all your subscribers about it in a couple of clicks
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3. Synchronization
Synchronization of dates available for booking takes place simultaneously in all popular booking services